FAQ - Frequently Asked Questions

When do I receive the tracking code?

We ask for a period of up to 4 working days to send the tracking code! Don't forget to check your junk mail and spam box. ;)



Do all orders have a tracking code?

Yes, all orders have a tracking code and you will receive it in your email.



My product arrived with a defect, can I exchange it?

We at (your shop) value the quality and excellence of your product, so we ask that any defect be notified via WhatsApp or email (within 7 days) so that we can exchange your product.



What are the paying ways?

Payment methods are: By PayPal and by debit and credit card.